There’s no “I”
in team.

(“Me” is technically
in there but it
doesn’t count.)

 

Linked In Curbside Blog

Greeter/Ambassador


Scope of Position:

The Greeter/Ambassador is a high profile, customer service position.  The ideal candidate for this role with do whatever it takes to provide an exceptional customer service experience for each and every patron.  Greeters/Ambassadors should be adept at anticipating the unique needs of each customer and exceed their expectations with each interaction.  In this very visible role, it is vital that the Greeter/Ambassador maintains a positive attitude and professional appearance at all times.  The Greeter/Ambassador reports to the Account Manager.

Principal Duties and Responsibilities:

  • Creates a positive first impression by warmly welcoming each customer.
  • Anticipates customer needs such as opening of car doors, assistance with wheelchairs, holding umbrellas, etc.
  • Facilitates customers' access to and the use of the establishment by offering information, directions and general assistance.
  • Performs concierge duties as needed. Hails taxicabs and stands at the front door or designated area in order to provide assistance.
  • Ensures a clean working area by keeping the area neat and free of debris.  Sweeps the front door area.  Notifies the appropriate personnel regarding spills, ice build-up, snow removal, etc.
  • Provides traffic control, keeps traffic moving, and eliminates bottlenecks to keep the traffic flowing at the entrances and exits.
  • Assists security as needed in screening visitors entering and leaving the facility.
  • Maintains a professional appearance and demeanor at all times, including abiding by company uniform policies.


Skills Required:

  • Must have the desire to help and serve others.
  • Customer service experience, preferably in hospitality services or retail.
  • Able to walk or stand for up to 8 hours at a time.
  • Must be able to lift up to 25 pounds.
  • Must be able to work outdoors in all weather conditions.
  • Ability to communicate clearly and effectively in a courteous manner in keeping with the Curbside philosophy.

 


We are currently hiring for this position in the following cities and towns: